Having great reviews is the best way for you to set yourself apart from your competitors online. Getting great reviews starts with you, your product and service but also requires that you have the tools to help you get the reviews. Inside the ChatRaven dashboard you have the tools to quickly request a review form your customers who have just used your services, simply add their name and phone number to message them with a link which will take them directly to your Google reviews page opened and ready for them to leave a perfect review of your business.
Having great reviews can be leveraged in multiple ways. As users search Google they will see yourreviews on Google and want to visit you. When users are already on your site ChatRaven website widget will pop upyour fantastic Google reviews in the bottom of your screen dynamically, this interactive display of your great reviews immediately provides social proof to your visitors. Our widget is designed in a way that flashes the reviews drawing users attention to them.
When we installed Chat Raven we had our first new patient contact us that afternoon and come in then next morning. It is so easy to use and I love how I can be away from my desk and still chat with website visitors on my phone. I also love the review request texts, we used to get a couple reviews a month with our old automated software. Now we are getting a couple a day!
Practice Administrator at Anantuni Family Dental
Chat Raven has made a huge difference in our advertising results. We are a large practice with a big ad budget and the amount of patients I schedule now vs before Chat Raven is significant. With our website chat we would lose potential new patients that we couldn't respond to before they left our site. With Chat Raven it starts a SMS conversation so there are no more missed inquiries. Patients tell us all the time how convenient it is. Chat Raven has been by far the most cost effective thing we've done to get new patients. I love Chat Raven.
Practice Administrator at Glauser Williams
Chat Raven has helped us get so many more new patients! It saves us time with our existing patients too that want to cancel or change appointments, my front office staff doesn’t have to answer as many phone calls. I like to forward chat notifications to my cell so I know when the front office is responding quickly to visitors. It’s so much more convenient than other live chat software we’ve tried.
Practice Administrator at Nett Smiles